More jobs:
Desktop EUC L1
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-07
Listing for:
Service Global, Inc
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
Desktop Support, Technical Support
Job Description & How to Apply Below
Skills Required:
- Must have good customer-facing skills and be well presented.
- Demonstrates independent and proactive thinking
- Builds effective relationships with both the CLIENT and End Client
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs
- Must have experience of using an ITSM system.
- Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
- Supporting experience of MACs would be beneficial
- Knowledge of mobile devices, in particular those running iOS and Android operating systems
- Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;
- Ability to replace defective parts.
Educational Requirements:
- Completion of CompTIA certifications, e.g. A+, Network+, etc.
- Completion (or near completion) of Microsoft certifications, e.g. MCP, MCITP, MCSE, etc.
Must have experience of using an ITSM system. Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
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