Endpoint Patching Specialist; Infrastructure Specialist

Position: Endpoint Patching Specialist (Infrastructure Specialist 2)- 20066941

Endpoint Patching Specialist (Infrastructure Specialist

Ohio Bureau of Workers' Compensation (BWC) is seeking an Endpoint Patching Specialist to join their team.

Core hours:
Monday-Friday from 8:00am to 5:00pm; daily start/end times may vary based on operational need. Most positions perform work on-site at one of BWC’s seven offices across the state. Flex-time work schedules allow an employee to start the day as early as 7:00am or as late as 8:30am; they require supervisor approval.

This vacancy is being reposted. Previous applicants need to re-apply in order to be considered.

What You'll Be Doing

• Receives direction from IT Manager 1 in order to independently install, maintain, configure, upgrade & administer hardware and/or software, network administration, Windows endpoint administration, information security, and network connectivity, AD (Active Directory), uses technical work knowledge to evaluate, select, adapt & modify standard procedures.
• Assisting Endpoint Engineering team to devise new approaches to problems encountered.
• Using Qualys reporting to identify and patch security vulnerabilities with the use of SCCM/MECM, Big Fix & Qualys Patching.
• Performing Windows endpoint administration (e.g. system updates, patching, provisioning, account management & privileges, file system organization & optimization, data archival, job scheduling, disaster recovery, system performance management, security, log management).
• Using SCCM/MECM to diagnose, analyze & resolve issues for customer(s) across multiple technology domains.
• Using Qualys & or SCCM daily to review and monitor enterprise security systems.

For more information about this position, please .

Required Experience and/or Education

• 48 mos. combined work experience in any combination of installing, monitoring/maintaining, configuring, upgrading, and administering multiple technology domains, including 12 mos. in the primary technology specified by the agency.
• Or completion of an associate core program in computer science or information systems AND 30 mos. combined work experience in the same areas, including 12 mos. in the primary technology.
• Or completion of an undergraduate core program in computer science or information systems AND 24 mos. combined work experience in those areas, including 12 mos. in the primary technology.
• Or equivalent minimum class qualifications for employment noted above.

Note:

The official position description on file with the designated agency reflects the required primary technology directly related to the duties of the position. Only applicants possessing experience in the required primary technology listed in the posting will be considered.

Job Skills

Information Technology

Primary Technology

Endpoint Configuration

Major Worker Characteristics

Knowledge of oral and written communication tools and techniques, customer support and personal service technical writing and documentation practices, state and Ohio BWC policy, procedures and applicable laws, vision, mission and goals of BWC, mathematic principles relative to assigned area in IT, telecommunications, capabilities and applications of network equipment such as hubs, routers, switches, bridges, servers and related hardware, IT principles, methods and practices in assigned specialty area, software distribution tools and configuration management and mechanisms, organizational operation environment, topology and protocols, local area and wide area networking principles and concepts, backup and recovery techniques, performance monitoring methods, basic internet server maintenance techniques, installation and configuration procedures, internet clients such as browsers and streaming video, system administration methods and procedures, operating systems installation and configuration procedures, technology design, Qualys (reporting & patching module), SCCM/MECM (Microsoft Endpoint Configuration Manager), Big Fix.

Skill

in

reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, operation monitoring, judgment and decision making, systems analysis, systems evaluations, operation analysis, identifying and specifying business requirements, using data recovery tools and techniques and systems evaluation, and complex problem solving.

Ability to

prepare meaningful, accurate and concise reports, stay abreast of current technologies in vulnerability management & patching, define problems, collect data, establish facts and draw valid conclusions.

Unusual Working Conditions

• Overtime may be required.
• May be required to provide off hours support, either prescheduled or on an emergency basis.
• May be required to work during evenings or weekends.

Organization

Workers' Compensation

Agency Contact Name and Information

Ohio Bureau of Workers' Compensation Human Resources, a84551o.gov

Work Location

William Green Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$36.90 - $54.17

Schedule

Full-time

Classified Indicator

Classified

Union

OCSEA

Primary Job…