Digital Messaging QA Production Analyst

Job Title: Digital Messaging QA Production Analyst

Location: Columbus OH, 43230

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Remote

Pay Rate: $44.00/hr

$44.00/hr - $44.00/hr

Tek Wissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap.

The Digital Messaging QA Production Analyst is an analyst-level role within the Digital Commerce Operations team, responsible for executional quality and deployment readiness across Email, Push, and SMS channels. This role ensures accuracy, compliance, and operational readiness for high-volume campaigns by performing detailed QA across front-end content, back-end configuration, and deployment setup. This position requires hands‑on Salesforce Marketing Cloud (SFMC) experience and a strong understanding of where and how to validate campaigns prior to send.

The analyst partners closely with Operations, Marketing, Creative, Merchandising, CRM, and Product teams to ensure campaigns are accurate, validated, and ready for deployment.

• Perform end-to-end QA for Email, Push, and SMS campaigns, including front-end content, back-end configuration, and deployment readiness.
• Validate campaign setup within Salesforce Marketing Cloud (SFMC), including where to review configuration, targeting, personalization, and deployment settings prior to send.
• QA deployment readiness to ensure all required steps have been completed before launch.
• Review and validate creative assets, copy, calls-to-action, links, and promotional language across channels.
• Ensure click-throughs, dynamic content, and personalization logic function as intended.
• Own and maintain PR and QA documentation from initial execution through final approval and deployment.
• Partner with Operations and Marketing teams to confirm promotional accuracy and campaign intent.
• Communicate cross-functionally with Creative, Merchandising, CRM, Product, and Digital teams to resolve QA issues and ensure executional accuracy.
• Document QA findings clearly and consistently to support auditability and operational transparency.
• Support high-volume, fast-paced campaign execution while maintaining a high bar for accuracy.

• Bachelor’s degree or equivalent professional experience.
• 3–4 years of hands-on Salesforce Marketing Cloud (SFMC) experience (required).
• 3–4 years of experience in digital messaging QA, email operations, or production roles.
• Strong understanding of deployment QA — where to look, what to validate, and how to identify issues prior to send.
• Working knowledge of HTML with the ability to read and identify errors.
• Strong attention to detail and ability to stay focused for extended periods.
• Highly organized with excellent time management skills.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across cross-functional teams.
• Adaptable and comfortable with changing priorities and last-minute updates.

• Experience with Airship (Push)
• Experience with Attentive (SMS)
• Experience QA’ing Push and SMS campaigns
• Familiarity with Smartsheets or similar project management tools
• Experience with Litmus
• Basic HTML coding experience
• Experience with analytical tagging for marketing tracking and reporting
• This role is scoped as an Analyst-level position focused on QA ownership, executional excellence, and deployment readiness across Email, Push, and SMS channels.

Tek Wissen® Group is an equal opportunity employer supporting workforce diversity.

• Mid-Senior level

• Contract

• Analyst

• Retail