Operations Manager

The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.

At Human Signal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.

Our open-source product,
Label Studio
, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems.

Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops. We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk.

Human Signal is revolutionizing how the world's most advanced AI systems are built. As the creators of Label Studio, the world's most flexible data labeling platform, and through our newly formed Human Signal Services division (after our recent acquisition of Erud AI), we're at the forefront of manufacturing the purpose-built datasets that power breakthrough AI applications.

Our mission is clear: harness human intelligence to power the future of AI. We work with frontier labs and the world's largest enterprises to remove data bottlenecks and enable innovation ough our Data Creation Laboratories, we don't just label data—we manufacture it from scratch in controlled environments, creating the novel datasets that novel AI applications demand.

We're seeking a dynamic, hands‑on Operations Manager to lead our Columbus data collection facility. This is an onsite leadership role where you'll be the face of Human Signal in Columbus—managing day‑to‑day operations, driving project delivery excellence, and building our local talent pipeline in one of the fastest‑growing AI data markets.

• Manage all aspects of our Columbus facility operations, maintaining 100% onsite presence during active project delivery
• Oversee project execution from setup through completion, ensuring quality standards and delivery timelines are consistently met
• Serve as the primary point of contact for clients, vendors, and team members at the Columbus location
• Build and maintain operational systems that ensure smooth, efficient project delivery

• Lead recruiting outreach efforts to build and maintain a pipeline of qualified annotators and data collection specialists
• Develop and execute creative recruiting strategies tailored to the Columbus market
• Design marketing materials and campaigns to attract top talent in the local market
• Build relationships with local universities, community organizations, and job boards to source candidates
• Conduct initial screenings and coordinate hiring processes

• Create compelling visual and written content for recruiting campaigns using graphic design tools

• Maintain meticulous project documentation, tracking systems, and quality control processes
• Monitor resource allocation, scheduling, and facility logistics with precision
• Ensure compliance with all project specifications, client requirements, and company standards
• Track and report on operational metrics, identifying opportunities for continuous improvement
• Coordinate with HQ teams on project planning, resource needs, and escalations

• Deep knowledge of the Columbus, Ohio market—local networks, talent pools, and community landscape
• 3+ years of operations management experience with proven ability to handle multiple priorities simultaneously
• Demonstrated recruiting or talent acquisition experience,…