Business Analyst

Business Analyst
Hybrid (Onsite 2 days/wk)

Description:
Diversified Systems is searching for a Business Analyst, who under general direction, as part of team, provides program technical assistance to information technology professionals in developing scope and requirements outlined in system requirements document and/or reviews design documents created by information technology professionals and/or conducts system tests to ensure expected output and/or assists in data conversion if current system exists and/or assists in implementation of new/enhanced system with affected entities and/or provides help desk customer service for assigned process automation project and in addition, keeps abreast of changes in program policies pertinent to assigned process automation project(s).

Responsibilities:

• Remains current in program policy changes; provides program technical assistance to other IT Services personnel, state agency partners, and contractors by developing
• scope and requirements outlined in system requirements documents.
• Reviews design documents; plans, develops, and recommends performance criteria and
• test case scenarios (e.g., creates realistic scripts and business use cases);
• conducts systems tests to ensure expected outcomes and to test user
• scenarios.
• Assists with data conversion from current child serving automated systems; assists in implementation of new system; interprets federal and state statutes to ensure compliance in automated system design; develops procedure and user manuals; monitors adherence to federal and state requirements.
• Provides technical assistance to County Departments of Job and Family Services (CDJFS), state agency staff, and child serving programs to ensure compliance with use of systems; responds to inquiries regarding user related issues relative to the development, implementation, and/or maintenance of automated systems; prepares and submits system defect reports.
• Provides help desk customer service to system users; responds to inquiries
• regarding system user issues; updates reference tables and security profiles.
• Provides program technical assistance to data systems professionals and technicians
• engaged in establishing, enhancing, and maintaining other automated systems;
• remains current in program policies; participates in and/or supplies
• technical solutions to meet federal and state requirements related to child
• care program rules and policies; identifies source of problems and prepares
• corrective action steps; develops and conducts training workshops and
• seminars on new and modified procedures.
• Performs other related duties as
• assigned (e.g., attends and participates in staff meetings, conferences, and
• trainings; compiles periodic activity and project status reports or ad-hoc
• narrative and statistical reports; participates on project team assignments;
• operates personal computer to produce correspondence, reports, and other
• documents; maintains logs, records, and files).

Requirements:

• 4-year college degree or equivalent required.
• 5 years of Business Analysis experience required.
• 5 years Data Analysis experience required.
• 5 years of research required.
• 5 years of strategic thinking required.
• 5 years of interpersonal skills required. .
• IIBA or CBAP training and/or certification highly desired.
• Effective communication; critical thinking; problem solving; technical proficiency; data analysis; interpersonal skills; research; strategic thinking.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve.

As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.