Infrastructure Specialist - PN

Infrastructure Specialist 1

The Ohio Industrial Commission (OIC), Office of Information Technology, seeks a knowledgeable infrastructure specialist. The successful candidate must have experience in administering and supporting Microsoft operating systems, as well as excellent analytical and problem‑solving skills.

Microsoft Operating System

• Installs, maintains, configures, upgrades and/or administers hardware and/or software independently in workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, or SAN administration.
• Utilizes vendor supplied and third‑party utilities for monitoring.
• Diagnoses, analyzes and resolves issues for customers in the assigned technology domain.
• Provides Tier II–III level customer support.
• Conducts performance tuning for hardware and/or software.
• Develops and maintains documentation.
• Promotes system security and awareness by adhering to the Agency’s and/or State’s IT security policy(s) and standards.
• Develops and maintains ad‑hoc utilities or reports to automate processes.
• Stays current regarding new technologies, standards and techniques.
• Receives orientation related to mentorship and applies as necessary.
• Acts professionally, following the IC’s customer service standards and the agency’s Confidential Personal Information Policy.

• 36 months combined work experience in installing, monitoring, maintaining, configuring, upgrading, or administering a single technology domain including 12 months in the primary technology specified.
• Or completion of an associate core program in computer science or information systems with 18 months combined work experience in the same domain.
• Or completion of an undergraduate core program in computer science or information systems with 12 months combined work experience in the same domain.
• Or equivalent minimum class qualifications for employment noted above.

• Work location:
  
  William Green Building, United States of America–OHIO–Franklin County–Columbus.
• Classified Indicator:
  Classified.
• Union: OCSEA.
• Schedule:
  
  Full‑time.
  
  Work hours:
  
  8:00 am–5:00 pm (flexible).
• Compensation: $33.52 (Step 1).
• Primary Technology:
  Not applicable (as listed below).

Unposting date:
Jan 17 2026, 11:59 PM.