Salesforce Consultant - Hybrid, OH

Join to apply for the Salesforce Consultant - Hybrid, OH role at Ocean Blue Solutions Inc
.

Schedule:

Interview - In person. Hybrid – required 2 days (Mon & Tue) subject to change as per business needs.

Location:

50 W. Town Street, Columbus, Ohio 43215.

Work Hours:

M–F 8:00 AM to 5:00 PM EST.

Technical Specialist
3. Submission Due Date: 09/05/2025.

Client:
State of Ohio.

• Work with business teams to understand their processes and translate their needs into actionable Salesforce requirements for configuration/development.
• Involved in all aspects of the project life cycle, from the initial kickoff through requirements analysis, design, implementation, testing and post‑production solution and user support.
• Maintain and provide enhancements to the existing Salesforce solutions.
• Develop and create customized reports and dashboards.
• Manage user testing, including developing test plans and creating user test cases.
• Create and maintain documentation on processes, policies, configuration, and user guides.
• Familiar with  best practices related to release management and deploying changes through the various sandboxes to production.
• Mentor and train State Development resources.
• Design, develop, test, document and deploy high quality business solutions on the  platform.
• Maintain, enhance, and create workflows, Flows and other functions and configurations within the  environment.
• Develop and manage communities.
• Proactively seek out and identify needed system changes.
• Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
• Develop and create advanced‑level customized reports, dashboards and respond to ad hoc reporting requests as needed.
• Handle and implement third‑party integrations and troubleshoot any issues with applications as they arise.
• Work with leadership and stakeholders to determine Salesforce and other technologies, software, tools, and approaches to improve operational efficiencies and enhance the customer experience.
• Create project documentation, including user interface guides, training documentation or other functional specific documents and change requests.
• Thoroughly unit test development deliverables and participate in business user acceptance testing.
• Validate test cases and results against requirements.
• Develop complex, macro‑driven reports to summarize system information for senior management.
• Follow Salesforce report building best practices to avoid the creation of configurations that negatively impact performance as data volumes increase.
• Assist with migration from older systems/processes into
• Import data as appropriate using Salesforce tools like Data Loader.
• Log, troubleshoot and resolve system problems.
• Monitor and manage exception logs for back‑end system integration with SFDC.
• Perform other duties as assigned.

• Solid  skills, including experience setting up Salesforce Communities.
• Bachelor's Degree in Computer Science, Information Systems, or related field.
• 8–10 years of experience in Information Systems operations environment in analysis, design & development.
• 5+ years of professional experience in development & administration of applications on the Salesforce platform (Sales Cloud, Service Cloud, Community Cloud).
• 5+ years of experience in Lightning Web Components (LWC), Aura, Apex, SOQL development and JavaScript.
• 5+ years of experience building and managing communities.
• 5+ years of experience with SFDC design, analysis, configuration, customization and coding.
• 5+ years of experience with SFDC data model and data migration/integration capabilities.
• Strong reporting background using standard reporting tools including Salesforce reporting functionality.
• Minimum of 3 years experience with Salesforce tools such as Data Loader, SFDC Outlook connector, Jitterbit, Mule Soft, etc.
• Experience with web services API integrations (REST & SOAP).
• 5+ years of experience with SCRUM/Agile development practices.
• Ability to propose, document, and implement software project lifecycle solutions.
• Developer or Administrator certification preferred.
• Knowledge of Salesforce tools like Flosum, Own Backup preferred.

• Effective leadership, analytical and problem‑solving skills.
• Excellent written and oral communication skills with technical and business teams.
• Ability to work independently and as part of a team.
• Stay abreast of current technologies in assigned IT area.
• Establish facts and draw valid conclusions.
• Recognize patterns and opportunities for improvement throughout the organization.
• Ability to discern critical from minor problems and innovate new solutions.

Mid‑Senior level.

Full‑time.

Information Technology.

IT Services and IT Consulting.