AI-Driven Digital CS Program Lead; Onboarding to Renewal
Listed on 2026-10-03
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software)
Service Now seeks a results-driven leader to drive digital Customer Success programs for mid-market, owning onboarding to renewal.
You will act as strategist and operator, defining architecture and daily operations to ensure a smooth, scalable customer journey.
In this role, you will drive adoption through lifecycle campaigns, protect GRR with automated interventions, and leverage AI and automation to scale personalized experiences.
Are you ready to take on the AI-Driven Digital CS Program Lead (Onboarding to Renewal) role at Service Now?
We invite applications for the AI-Driven Digital CS Program Lead (Onboarding to Renewal) position located in United States.
The following opportunity is for a AI-Driven Digital CS Program Lead (Onboarding to Renewal) with Service Now.
Our group is growing, and we are hiring a AI-Driven Digital CS Program Lead (Onboarding to Renewal) in United States.
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