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B2B iGaming Support Engineer – Incident & Root Cause

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: HireHi
Full Time position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    SRE/Site Reliability, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

ищет специалиста поддержки B2B для независимой проверки и расследования сложных тикетов, используя логи сервера и инструменты мониторинга. Специалист будет воспроизводить проблемы в API и интеграциях, чтобы определить корень проблемы и корректно передать решение клиентам.

Ключевые задачи включают координацию инцидентов, участие в звонках и своевременное обновление статуса, работу с бэклогом и обучение младших специалистов методам аналитики и анализа логов.

The following position is for a B2B iGaming Support Engineer – Incident & Root Cause with Hire Hi.

This is a genuine opening to take on the B2B iGaming Support Engineer – Incident & Root Cause role at Hire Hi.

As a B2B iGaming Support Engineer – Incident & Root Cause, you will play an important part at Hire Hi in United States.

We invite applications for the B2B iGaming Support Engineer – Incident & Root Cause position located in United States.

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