AI Support Engineer
Listed on 2026-10-09
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IT/Tech
IT Support
OpenAI is seeking an experienced technical problem-solver for its Premium Support customers. The role blends deep troubleshooting with customer context, proactive reliability work, and clear ownership during critical moments.
You will leverage logs, telemetry, and system-level investigation to isolate causes and drive issues toward resolution, while anticipating risk and guiding workload resilience. You will work with customers and internal teams across Engineering, Product, Technical Success,
We are seeking a motivated Premium AI Support Engineer to join OpenAI in United States.
For the Premium AI Support Engineer position at OpenAI, we are reviewing applications now.
Step into the Premium AI Support Engineer role at OpenAI in United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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