ATM​/Teller​/ITM Testing Specialist - Onsite

Genesis
10 is currently seeking an ATM/Teller/ITM Testing Specialist for an onsite position with a Regional Financial Institution located in Columbus, OH. This is a 5+ month contract opportunity requiring 5 days per week onsite. Compensation: $49.00 - $59.00 per hour, W2, based on qualifications

Position Overview:

The ATM/Teller/ITM Testing Specialist is responsible for planning, coordinating, executing, and documenting end-to-end testing activities supporting enterprise initiatives across ATM, Teller, and Video Teller (ITM) channels. This role requires hands-on interaction with physical ATM/ITM hardware, plastics, lab equipment, and test environments to ensure accurate and high-quality validation of customer-facing transaction functionality. The specialist performs manual, onsite testing 5 days per week, supporting regression cycles, enterprise project initiatives, vendor integrations, and ongoing platform maintenance.

Key Responsibilities:

Conduct onsite manual testing for ATM, Teller, and ITM (video teller) transactions, including deposits, withdrawals, cash/check acceptance, card interactions, PIN flows, and error handling Perform UAT coordination with internal teams, vendors, and project stakeholders Execute test plans, scripts, and end-to-end transaction scenarios across Dev/Int/QA environments Maintain lab equipment health, ATM/ITM hardware readiness, and test plastics/accounts Run standard manual test processes and report results following enterprise testing guidelines Validate data via queries and back-end verification for transaction completeness/accuracy Create, update, and maintain test cases, test suites, and regression test libraries Document testing results, defects, variances, and sign off packets Log, triage, and maintain defects and work items in Azure Dev Ops (ADO) Coordinate testing with vendors, ensuring alignment on functionality, defect expectations, and testing windows Participate in off-hours production releases when needed to validate functionality Support warranty period testing after product deployment Provide guidance to junior team members and peers Primary Requirements:
Hands-on ATM/ITM hardware experience (open/close machines, interact with cassettes, sensors, transports) Strong manual testing experience, including regression and exploratory testing Familiarity with teller and ATM transaction flows (deposits, withdrawals, transfers, error states)

Experience with Azure Dev Ops (ADO) for test case management, work item tracking, boards, and dashboards Ability to run basic SQL/database queries for data validation Experience maintaining and conditioning test cards ( "plastics”) and accounts Strong defect management and triage skills Ability to interpret logs and provide clear communication to vendors Ability to sit, stand, and repeatedly conduct ATM/ITM transactions Comfort working inside an ATM/ITM device (safe door, transport area, card reader, sensors) Onsite presence required Monday–Friday in Columbus, OH Strong attention to detail and accuracy Excellent written and verbal communication skills Ability to collaborate with BSAs, developers, vendors, and project managers Strong problem solving and analytical thinking Ability to work independently with moderate supervision Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis
10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300…