Information Technology Support Specialist Tier 1
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-10-12
Listing for:
Creative Financial Staffing, LLC
Full Time
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Information Technology Support Specialist Tier 1
Location: Columbus, OH Area
Schedule: Full-Time, Onsite
Salary: $55,000- $65,000
Are you passionate about technology and helping people solve problems? We’re looking for an Information Technology Support Specialist Tier 1 to provide frontline technical support for a growing hospitality organization. This is an excellent opportunity for someone looking to build a career in IT while gaining experience with desktop support, networking, mobile devices, and restaurant technology.
Why You’ll Love This Opportunity- Gain hands-on experience supporting a wide variety of technologies and end users.
- Develop your troubleshooting skills across hardware, software, networking, mobile devices, and point-of-sale systems.
- Work in a fast-paced environment where your contributions directly impact daily business operations.
- Build experience with ticketing systems, remote support tools, asset management, and vendor coordination.
- Join a well-established organization known for excellence in hospitality and customer service.
- Serve as the first point of contact for associates needing technical assistance.
- Troubleshoot issues involving computers, software, printers, mobile devices, networks, and peripherals.
- Support restaurant technology, including POS systems, kitchen display systems, phones, internet connectivity, and online ordering platforms.
- Document support requests, troubleshooting steps, and resolutions in the ticketing system.
- Escalate complex issues and collaborate with vendors and IT team members as needed.
- Assist with device setup, deployment, inventory tracking, and other technology support initiatives.
- High school diploma or GED.
- Basic knowledge of Microsoft Windows, Microsoft Office, computer hardware, printers, and mobile devices.
- Strong troubleshooting and customer service skills.
- Ability to manage multiple priorities in a fast-paced support environment.
- Ability to work the required Thursday through Monday schedule, including evenings and weekends.
- Help desk, desktop support, technical support, customer service, retail, restaurant, or hospitality technology experience.
- Experience supporting POS systems, ticketing platforms, or remote support tools is a plus.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×