Chief Architect - Observability ( Dynatrace DevOps

Position: Chief Architect - Observability ( Dynatrace ) & DevOps
Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Project Overview The role focuses on defining and implementing enterprise-wide Observability and Dev Ops standards to improve application performance, reliability, security, and engineering efficiency. The architect will lead Dynatrace-based observability transformation as the primary responsibility, with Dev Ops and Dev Sec Ops  standards as a secondary focus.

Job Summary We are seeking a highly experienced Chief Architect to define, govern, and drive enterprise Observability Gold Standards, with mandatory hands-on Dynatrace SaaS expertise. The role will own observability strategy, reference architectures, technology evaluations, Proofs of Value (POVs), implementation, and enterprise adoption across applications, infrastructure, cloud platforms, Kubernetes, databases, APIs, and distributed systems.

The individual must combine enterprise architecture leadership with deep technical expertise, complex troubleshooting capabilities, and hands-on implementation experience. The role also defines and drives Dev Ops and Dev Sec Ops  standards covering CI/CD, Infrastructure as Code, automation, and secure software delivery.

Key Responsibilities
1. Enterprise Observability & Dynatrace Architecture — Primary Define enterprise Observability Strategy, Gold Standards, reference architectures, technology roadmaps, and governance.

Own Dynatrace SaaS architecture, configuration, deployment patterns, One Agent, Active Gate, instrumentation, access controls, tagging, and platform optimization.

Establish observability standards for APM, infrastructure, cloud, Kubernetes, databases, APIs, distributed tracing, logs, metrics, synthetic monitoring, and digital experience monitoring.

Define telemetry collection, instrumentation, application onboarding, dashboards, alerting, Golden Signals, SLIs, SLOs, SLAs, and performance baselines.

Establish reusable observability patterns for microservices, cloud-native, serverless, legacy, and hybrid applications.
2. Implementation, AIOps & Troubleshooting — Primary Lead hands-on implementation and enterprise adoption of Dynatrace and Observability Gold Standards across applications and infrastructure.

Troubleshoot complex application performance, distributed tracing, infrastructure, One Agent, Active Gate, telemetry ingestion, and monitoring configuration issues.

Implement event correlation, anomaly detection, alert noise reduction, root-cause analysis, and actionable incident detection.

Integrate Dynatrace with Service Now ITSM and relevant AIOps, incident management, and operational automation platforms.

Drive observability-led operational improvements, including reduced Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR), improved availability, and increased reliability.

Assess existing monitoring maturity, identify gaps, and develop implementation and remediation roadmaps.
3. Technology Evaluation & Enterprise Adoption Lead technology assessments, hands-on evaluations, POVs, technical demonstrations, and build-versus-buy-versus-partner recommendations.

Evaluate observability and AIOps capabilities, integrations, scalability, security, and enterprise applicability.

Drive adoption through architecture reviews,…