Technical Systems Manager

Our Client is a pioneering organisation operating within the technology sector, specialising in enterprise solutions that leverage AI, software, and data to deliver mission-critical services across various industries. Renowned for fostering an innovative and collaborative culture, they are committed to growth, excellence, and employee development, making them an excellent place to build a rewarding career.

In response to ongoing strategic initiatives,
Our Client is seeking a highly skilled Technical Systems Manager to lead their enterprise systems and integration efforts. This is a critical role that offers the chance to influence key operational platforms that support the organisation's success. The position is based onsite, requiring presence five days a week, and provides a unique opportunity to work at the forefront of enterprise application management.

• Oversee the administration, configuration, and ongoing operations of core SaaS applications, ensuring system stability and security.
• Design and maintain secure integrations and workflows connecting third-party platforms with internal databases and reporting tools.
• Collaborate with cross-functional teams to gather requirements and translate business needs into scalable system solutions.
• Manage vendor relationships, SLAs, and conduct capability assessments to support continuous system improvements.
• Act as a point of escalation for complex platform issues, working directly with support teams and onsite stakeholders.
• Develop system documentation, procedures, and train end-users to maximise platform adoption.
• Support process automation initiatives to streamline business operations and reduce manual effort.
• Over 10 years' progressive experience in enterprise applications, system administration, or IT operations.
• Hands-on expertise managing and integrating SaaS platforms such as Workday, People Soft, or SAP Fieldglass.
• Proven experience with API design, data mapping, and automation frameworks.
• Strong vendor management skills, including SLA tracking and contract negotiations.
• Ability to liaise effectively with business and technical teams, translating requirements into practical solutions.
• Knowledge of security and compliance standards within enterprise environments.
• Prior experience implementing automation tools and workflow enhancements.
• Familiarity with governance frameworks and regulatory standards.
• Strong leadership qualities with the ability to influence without direct authority.

Note:

This role is exclusively for candidates eligible to work in the US without visa sponsorship.