Metrics & Reporting Specialist

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Metrics & Reporting Specialist

In this role, you will serve as a Metrics & Reporting Specialist for DISN Consolidated Provisioning effort for the at the Columbus, Ohio location. This position will assist with the development, refinement, and delivery of required contractual metrics and reports, focusing on data analysis, reporting, and process improvements. The Metrics & Reporting Specialist will work with general direction or supervision to support and coordinate with internal team members, management, and stakeholders by helping prepare reports and organize data.

This role will be responsible for supporting operational requirements and developing skills to ensure the timely delivery of accurate metrics that support decision-making for mission partners.

1. Provide administrative support for data analysis and reporting while developing knowledge and understanding of the DISA programs and systems, learning about Government-approved Circulars, Instructions, Policies, Work Instructions, and Tactics, Techniques, and Procedures (TTPs) that align with the mission and DISA strategic plan.

2. Gather, organize, and analyze detailed requirements to define project initiatives, identifying trends, spikes, and key insights for management through data analysis and visualization techniques for both classified and non-classified networks. Generate reports and estimates upon request.

3. Create and track metrics and reports in Government provided tracking repositories, maintaining systems for the recording of all project data including timesheets, costs, and other contractual deliverables. Maintain an understanding of project management needs including structure and audience profiles to determine appropriate channels for successful project management.

4. Apply a broad range of analytical skills to explore data and identify opportunities for improvement, perform in-depth analysis to inform decision-making and ensure optimized service delivery.

5. Document, follow up, and resolve issues related to assigned projects, coordinating across a matrixed team including both government and contractor personnel. Monitor and document progress, manage diverse data sources, and maintain accurate records of metrics, changes, and reporting in required tracking systems. Ensure timely updates to maintain data integrity and accuracy.

6. Ability to communicate effectively formally and informally, both verbally and in writing, to create and promptly prepare thorough documentation, technical specifications, and reporting processes to support management needs when existing reporting requires expansion, build out, or reconfiguration.

7. Proactively participate in stakeholder engagement and maintain current contact information, provide status updates on all metrics and report deliverables. Coordinate with internal team members to enhance communication and streamline processes to ensure configuration management accuracy and improve data integrity.

8. Provide completion reports and status reviews that highlight trends and insights, involving frequent interactions with Government personnel and stakeholders, providing support for contractual deliverables and aligning systems with the DISA strategic plan to ensure compliance with open systems architectures and standards.

9. Use analytical and tracking tools to identify metrics and reports in jeopardy of missing delivery dates for Government escalation. Ensure timely completion of documenting monthly metrics. Provide status reports, and reporting support, managing deliverables, and satisfying the monthly requirements established by the Government.

10. Apply technical skills and consult trainer, supervisor, or…