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IT Support Specialist II: Advanced Troubleshooting & Mentorship

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Gifthealth
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Gifthealth is seeking an IT Support Specialist II to provide advanced end-user technical support across the company’s environment, including workstations, applications, access, and peripherals. You will handle escalations with a focus on ownership, documentation, and high-quality user experiences.

Reporting to IT leadership, you’ll improve workflows, contribute to knowledge base articles, and mentor junior staff while maintaining strong communication with both technical and non-technical users.

We invite applications for the IT Support Specialist II:
Advanced Troubleshooting & Mentorship position located in Columbus, OH, United States.

This posting is for the IT Support Specialist II:
Advanced Troubleshooting & Mentorship role at Gifthealth, based in Columbus, OH, United States.

We are looking to fill the IT Support Specialist II:
Advanced Troubleshooting & Mentorship position at Gifthealth in Columbus, OH, United States.

The IT Support Specialist II:
Advanced Troubleshooting & Mentorship role at Gifthealth is now open for applications in Columbus, OH, United States.

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