Business Analytics Sr Associate

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary The Consumer Bank Checking Acquisition & Marketing Analytics team is looking for a Senior Analyst to play a pivotal role in driving new consumer household and checking portfolio growth. This is a hands-on role for someone developing their career in business analytics who is eager to learn and ready for marketing campaign and forecast ownership. This Senior Analyst will own segmentation, forecasting, and reporting for a variety of Direct Mail campaigns aimed at booking new customers and deepening existing relationships.

They will also play a critical role in building out new strategies that are unlocked from new technology, like pre-approval campaigns and personalized pricing tests. This person will build campaign files, develop and maintain critical reporting dashboards, support audience segmentation strategy, and contribute to marketing spend forecasts.

The ideal candidate is proficient in SQL, has experience building dashboards for reporting, is detail-oriented, and dependable under tight timelines. This person must be comfortable asking challenging questions, double-checking their work and the work of teammates, and sense checking existing strategies. This team rewards curiosity, reliability, and the ability to juggle a series of requests without dropping the ball.

This role provides a unique opportunity to shape the future of Consumer Banking acquisitions and deliver measurable business outcomes, adding thousands of customers for Key Bank along the way.

Essential Functions Independently deliver moderate to more complex analyses and reports;
Work with large datasets – using standard tools such as Python, Hadoop, R, SQL, SAS and Google Cloud – to solve business problems;
Analyze and resolve anomalies discovered when using quantitative tools and techniques

Lead conversations with business partners;
Effectively communicate key points to respective stakeholders;
Develop and deliver presentations, tools and visualizations that include the right data and “tell the right story” to business partners

Identify and anticipate business needs and understand how to obtain information

Review work product of junior staff;
Provide input, direction, and mentorship

Manage integration/coordination of activities typically within own team Ensure solutions are appropriately documented. Create procedures/processes to ensure ongoing testing/validation of solutions

Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Complies with all Key Bank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Bachelor's Degree in business, finance, MIS, analytics/data science, engineering, or related field or equivalent experience (required)
Work Experience5+ years of relevant financial services experience (required)
Experience in banking industry with a strong understanding of key drivers of financial results (preferred)
Skills Advanced skills in tools such as SQL, Python, R, Cognos, SAS, Tableau, Excel, and Google Cloud for data manipulation and analysis.

Expertise in designing and creating compelling dashboards and reports to tell visual stories, highlighting key insights and support strategic business decisions.

Strong ability to access and interpret data from enterprise data warehouses and supply chains.

Delivers clear, persuasive communication tailored to stakeholders; proactively shares relevant information and excels in high-stakes or conflict-driven conversations.

Builds strong relationships and…