Testing Lead

Our client, a leading utility organization undergoing a large-scale Customer Information System (CIS) transformation, is seeking an experienced CIS Test Lead to own the end-to-end testing strategy for a major SAP IS-U implementation. This role will provide critical testing leadership and governance across the full meter-to-cash lifecycle, partnering closely with the System Integrator and business stakeholders to ensure a high-quality, risk-mitigated deployment.

The ideal candidate will bring deep utility industry testing expertise and the ability to lead complex, multi-workstream testing efforts from planning through go-live and stabilization.

• Lead the end-to-end CIS testing strategy and execution across SIT, regression testing, UAT, cutover validation, and post-deployment validation.
• Partner with the System Integrator to develop, review, challenge, and align test strategies, plans, schedules, deliverables, assumptions, dependencies, and entry/exit criteria.
• Provide utility-side testing leadership and governance to ensure testing activities appropriately address business risk, solution complexity, and transformation objectives.
• Ensure comprehensive test coverage across SAP IS-U and the CIS ecosystem, including customer accounts, billing, payments, collections, metering, customer service, and meter-to-cash business processes.
• Coordinate testing of integrations with AMI/MDM, payment platforms, contact center solutions, digital channels, reporting platforms, finance systems, field operations, and other upstream and downstream applications.
• Establish and maintain requirements-to-test traceability, ensuring requirements, designs, test cases, execution results, and defects are measurable and connected.