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On-Site Service Engineer – AI Data Center
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-11-04
Listing for:
TekWissen ®
Per diem
position Listed on 2026-11-04
Job specializations:
-
IT/Tech
Server Engineer, IT Support, IT Infrastructure, Unix/Linux
Job Description & How to Apply Below
Location:
Columbus, OH
Duration: 6 Months
Job Type: Temporary Assignment
Work Type:
Onsite
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
Pay Rate: $ / Hr
Overview:Tek Wissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Job Description:- Client is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms.
- This is a hands‑on, customer‑facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on‑site service.
- Prior AI experience is not required—strong data center and server fundamentals are what matter most.
- Provide on‑site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
- Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on‑call rotations and support extended coverage when needed
- Experience supporting servers or data center hardware in a field, enterprise, or customer‑facing environment
- Hands‑on skills with server components (CPU, memory, power supplies, GPUs, etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem‑solving abilities
- Comfortable working independently on‑site and communicating clearly with customers
- Willingness to learn and support emerging technologies, including AI platforms
- 3–5+ years of experience in technical support, field service, or data center roles
- Associate or bachelor's degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus, but not required
- Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on‑call schedules
Tek Wissen® Group is an equal opportunity employer supporting workforce diversity.
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