US Pay Operations, Senior Associate

We are seeking a professional with hands‑on experience in Oracle HCM Payroll to support our payroll operations for a workforce of over 180,000 employees.

As a Payroll Operations associate, you will play a crucial role in ensuring the seamless execution and validation of US payrolls using Oracle HCM. This role requires a deep understanding of end‑to‑end data lineage from transaction to disbursement, enabling the implementation of preventative measures and resolution of disruptions. This position will leverage technical expertise to optimize payroll processes using tools like Alteryx and Pega for automation and data processing.

• Oversee US payroll processing and ensure data accuracy and regulatory compliance.
• Lead payroll operations using Oracle HCM Payroll, including troubleshooting and system enhancements.
• Design and implement process improvements to optimize payroll efficiency.
• Drive automation projects using Alteryx and Pega.
• Collaborate with US and India teams to resolve complex payroll issues and share best practices.
• Prepare and deliver payroll analytics and reports to management.
• Maintain payroll documentation and support audit activities.
• Mentor and develop team members, fostering a culture of excellence.
• Communicate effectively with senior leadership and global teams.

• Hold a bachelor's degree in Business, Finance, Human Resources, or related field.
• Demonstrate at least 5 years of experience in payroll or HR operations.
• Show advanced expertise in Oracle HCM Payroll or similar payroll systems.
• Exhibit strong control mindset and experience in payroll compliance frameworks.
• Lead process improvement and automation initiatives.
• Communicate effectively with senior leadership and global teams.
• Manage multiple priorities in a fast‑paced, dynamic environment.
• Display advanced knowledge of automation tools such as Alteryx and Pega.
• Uphold confidentiality and compliance in payroll processes.

• Possess experience leading US payroll transformation or optimization projects.
• Demonstrate knowledge of US payroll regulations and compliance.
• Show experience with payroll automation and analytics.
• Hold certification in payroll or HR systems.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical…