Chief of Services; Administrative PN
Listed on 2026-01-02
-
Management
Operations Manager, Program / Project Manager
Overview
Job Description - Chief of Employer Services (Administrative Staff) PN (250008TH)
OrganizationOrganization:
Workers' Compensation
Agency Contact Name and Information: BWC Human Resources, A85773te.oh.us
Unposting DateUnposting Date:
Ongoing
Work Location:
William Green Building 30 West Spring Street Columbus
Primary
Location:
United States of America-OHIO-Franklin County-Columbus
Compensation:
Based on experience, not to exceed $72.60/Hr.
Schedule:
Full-time
Work Hours:
8:00 - 5:00
Union:
Exempt from Union
Primary Job Skill:
Business
Technical
Skills:
Budgeting, Executive Leadership, Policy Direction
Professional
Skills:
Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication
A Little
About Us:
With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society’s impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision: To transform BWC into an agile organization driven by customer success.
Our Mission: To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
- BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
- I have worked at several state agencies and BWC is the best place to work.
- Best place to work in the state and with a sense of family and support.
- I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
- I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
- Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support.
- Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers.
- Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services.
- Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members.
- Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions.
- Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene.
- Handle sensitive documents with discretion, determining appropriate access to confidential information.
Preferred Qualifications:
- 5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures.
- 3+ years of experience in strategic business planning
, including the development of both short and long term plans that address stakeholder needs. - 4+ years of experience in budget oversight
, ensuring financial efficiency and compliance with fiscal policies. - 3+ years of experience engaging with stakeholders
, maintaining positive…
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