Director of Operations

Seeking an experienced Director of Operations to lead all day-to-day and strategic functions for a premier mixed‑use property. This role oversees maintenance, capital projects, infrastructure, and grounds, ensuring the property operates safely, efficiently, and at the highest visual and service standards.

As a key member of the leadership team, the Director of Operations partners cross‑functionally with Public Safety, Guest Experience, Leasing, Development, and IT to deliver an exceptional tenant and guest experience while protecting the long‑term value of the asset.

• Lead and develop a high‑performing team overseeing maintenance, operations, infrastructure, and landscaping.
• Manage 24/7 property operations and preventative maintenance programs across large‑scale mixed‑use facilities.
• Oversee capital projects — from HVAC, roofing, and lighting to major infrastructure and environmental initiatives.
• Partner with Leasing and Development on tenant buildouts, renovations, and new construction within a live environment.
• Manage vendor contracts, budgets, and capital planning to ensure operational excellence and cost control.
• Foster a culture of safety, service, and continuous improvement across all departments.

• Bachelor’s degree in Business, Engineering, Construction, or a related field.
• 7–10 years of progressive experience in operations, facilities, or property management — ideally in large campus or mixed‑use environments.
• Proven success leading managers/supervisors and 24/7 operational teams.
• Strong background in capital planning, budgeting, and vendor management.
• Collaborative leader with exceptional communication, organization, and analytical skills.

This is an opportunity to make a lasting impact on a landmark property while leading a culture of operational excellence and innovation.

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