Managing Director

Updated: Yesterday
Location: Columbus, OH, United States
Job :11580

Spherico is the market access agency of GSW—one of the largest full-service healthcare advertising agencies in the U.S. We exist because Syneos Health believes access is essential: life-saving and life-enhancing therapies should be available at the right time, every time. We communicate with payers, health systems, providers, patients, caregivers, pharmacists, and others. When brands need to gain or optimize access so their medicines reach their potential, Spherico identifies unmet needs and the issues that magnify a product’s value—and we find ways to accelerate growth, regardless of the barrier.

Our diverse capabilities—advertising, digital, communications planning and predictive modeling, media, and market research—are delivered by a team of best-in-class marketers.

This leader manages the day-to-day operations of Spherico, partnering with functional leaders to maximize talent and inspire innovation for clients while achieving financial objectives. The role is accountable for retaining and growing the client base through organic expansion and new business wins.

• Directs agency leadership team toward the achievement of strategic and financial objectives outlined in an annual business plan (supported by the GM & President of SH Ad NA).
• Defines the overall strategic direction for the organization, ensuring talent, resources and process are aligned to maximize organizational growth within approved budgets.
• Works with functional leadership (client management, creative, integrated strategy, and new business & marketing) to guide departmental efforts and achieve organizational goals.
• Ensures activities and processes align with agency mission and value proposition, leading efforts to develop a culture that supports individual and organizational growth.
• Identifies and develops new business relationships, creates growth opportunities, and helps secure new business wins in order to achieve annual new business financial targets.
• Fosters an agency environment and culture that helps develop, support and provide mentorship to the staff and is consistent with the company Code of Conduct and Annual Business Plan objectives (e.g., Employee Satisfaction Survey).
• Acts as a conduit between the agency and Syneos Health counterparts (focus on Value & Access) for sharing information and best practices, offering cross-functional support and expertise, and driving awareness and adoption of offerings/tools.

• Counsels at the highest level of client contact (senior directors/VPs) and develops relationships based on strategic value and thought partnership.
• Prioritizes the management of agency talent, seeking to elevate and inspire staff to deliver consistently at a high level to become best-in-class.
• Accountable for inspecting and interfacing with all primary accounts while helping maintain exceptional client relationship status (account profiling, account plan, CRM assessments).
• Develops, directs, and delivers content for client presentations and new business pitches.
• Provides proactive leadership and strategic guidance to grow accounts, staff, and client relationships.

• Bachelor's degree (MBA desirable) with 12+ years of experience (ideally 7+ years in the healthcare industry in a communications capacity).
• Demonstrates strong character, particularly integrity, honesty, and empathy.
• Strong interpersonal, communication, and leadership skills with an interest in developing & mentoring people.

• Company Strategic Focus:
  Takes a lead role in setting long-term strategic plans; is future-oriented and can anticipate future consequences and industry trends accurately; has broad industry knowledge and perspective; creates competitive and breakthrough strategies and plans for key accounts and multiple teams.
• Communication & Selling
  
  Skills:
  
  Has ability to convey the Spherico story in a compelling and concise way to existing and prospective clients and contributes strategic value in our work (e.g., value propositions, launch campaigns, web-site, patient…