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Operations Manager Program / Project Manager IT Project Manager Change Management

GenAI-Driven CX & Service Transformation Senior Manager

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-15
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, IT Project Manager, Change Management
Job Description & How to Apply Below
A leading consulting firm in Columbus, OH is seeking a Senior Manager for Customer Experience & Service Transformation. The successful candidate will have over 10 years of experience in customer support, demonstrating leadership and expertise in cloud solutions like Salesforce. This role involves evaluating clients' service operations, leading teams in redesigning processes, and establishing long-term client relationships to enhance customer experiences.

Competitive compensation and potential for growth are offered.
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Position Requirements
10+ Years work experience
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