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Head of Member Services Center Operations

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: State-Teachers-Retirement-System-of-Ohi
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    General Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 144000 - 160000 USD Yearly USD 144000.00 160000.00 YEAR
Job Description & How to Apply Below

STRS Ohio is seeking an Assistant Director, Member Services Center to lead the Member Services Center and ensure accurate, timely, and courteous service to STRS Ohio members through telephone, written, and digital channels.

You will develop staffing, manage performance, and collaborate cross-functionally to improve access to services while maintaining compliance with laws, codes, and STRS Ohio policies. On-site work schedule is 8:00am-5:00pm, Monday through Friday.

This role, Head of Member Services Center Operations at State-Teachers-Retirement-System-of-Ohi, could be your next move.

We are seeking a motivated Head of Member Services Center Operations to join State-Teachers-Retirement-System-of-Ohi in Columbus, OH, United States.

Consider building your career as a Head of Member Services Center Operations at State-Teachers-Retirement-System-of-Ohi.

The Head of Member Services Center Operations position in the Management & Operations field is open for applications.

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