Manager, Payroll Operations and Systems

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the  online store and the Express mobile app.

Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at  Our Guide shops are in-real-life stores that deliver one-on-one service and expert fit advice.

Don't think traditional retail, Bonobos is something you haven't seen before.

Columbus Corporate Headquarters

POSITION OVERVIEW The Manager, Payroll Operations and Systems is primarily responsible for ensuring accurate and timely payroll processing by managing our payroll provider(s) and systems (currently ADP, Dayforce in the future), ensuring accurate outflows of information to our payroll provider(s) for processing, as well as ensuring the outputs from payroll provider(s) are accurate and complete. This includes managing the internal processes and personnel responsible for payroll related procedures and processes including hourly, salary, bonus and off cycle payroll disbursements, with holdings including garnishments, employment related federal, state and local regulations and taxes.

Additionally the manager leads the accounting for payroll and related activities, including reviewing journal entries and balance sheet accounts, including variance analysis and explanations. The manager works closely with store operations, human resources, finance, IT legal and other departments and plays a key role in managing compliance risk and issue resolution in relation to payroll.

The Manager will manage the relationship with 3rd party providers and ensure proper controls are in place to ensure timeliness and accuracy of payroll disbursements and related taxes, appropriate withholding of garnishments, confidentiality of sensitive data and compliance with multiple sources of rules and regulations. The Manager also ensures related policies and procedures are documented, ensures the department is compliant with data retention laws, maintains proper segregation of duties and complies with internal control considerations.

The Manager also maintains appropriate audit trails and ensures compliance with applicable federal and local regulations and internal policies.

The role requires significant cross department coordination, including working together with 3rd party providers, Human Resources and the Associate Service Center to respond to employee inquiries, educate and counsel employees on how to use the tools available to them, and to otherwise provide a positive associate experience.

The Manager will also play an integral role in the implementation of new payroll and payroll-related systems, providing guidance and insight to various stakeholders.

• Ensure timely and accurate payroll processes and proper accountability with the vendor (where applicable)
• Through 3rd party providers, manage the filing of federal, state and local employment taxes, where applicable, and ensure accuracy and timeliness of W-2 distributions
• Maintain appropriate controls and documentation
• Monitor and evaluate payroll regulation changes in coordination with legal team and 3rd parties, and ensure proper implementation of them
• Manages payroll team, including hiring, assigning work, evaluating performance and providing opportunities for associate development and recognition
• Identify savings planning and process improvement opportunities and implement solutions
• Oversee / support payroll related ad-hoc projects including regulation changes, internal policy changes and technology/systems changes
• Oversee payroll implications of system changes/implementation including design and testing

• Strong knowledge of payroll processing,…