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Executive Director, AI-Driven Servicing Transformation

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Testing Site - JPMC
Full Time position
Listed on 2026-10-19
Job specializations:
  • Management
    AI Business & Operations, Change Management, Operations Management
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below

Testing Site - JPMC seeks an Executive Director of Transformation & Servicing Innovation to lead a major transformation portfolio across 12,000+ FTE in Servicing Operations. You will partner with the Head of Servicing Operations and AI Strategy to drive AI-enabled modernization, improve customer service, and ensure execution excellence.

You will shape strategies, coordinate with senior leaders, and champion innovative work practices to elevate efficiency and customer satisfaction across a

The Executive Director, AI-Driven Servicing Transformation role at Testing Site - JPMC is now open for applications in Columbus, OH, United States.

We would love to welcome a new Executive Director, AI-Driven Servicing Transformation to our group in Columbus, OH, United States.

For the Executive Director, AI-Driven Servicing Transformation position at Testing Site - JPMC, we are reviewing applications now.

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