Production Manager - Landscape Enhancements

Job Description

The position of Production Manager
- Landscape Enhancements is an essential part of the operation of DLL. While this position is considered a leadership position, it also requires hands-on work and is a customer service position because of interactions with our customers.

Reporting Relationships

The Production Manager
- Landscape Enhancements reports to the Direct of Operations. The Director of Operations will provide training, direction, and support to the Production Manager.

Requirements- MUST HAVE GREEN INDUSTRY AND/OR LANDSCAPE EXPERIENCE
Education

· A high school diploma or GED is a minimum requirement

Certifications

· A valid Ohio Driver’s License and be insurable by DLL’s vehicle insurance provider

Experience

· Four plus years of experience in all aspects of landscaping and snow operations

· Prior leadership and management experience is a plus

Physical Requirements

· Ability to stand and/or walk long distances and work continuously for up to 2 hours at one time to complete tasks, assist customers and other employees

· Ability to work in severe temperatures for extended periods of time

· Ability to lift moderate to heavy objects up to 50 pounds unassisted

· Ability to climb, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions

· Hearing and speaking to exchange information

· Dexterity of hands to perform the tasks required of the position

· Sight in order to be aware of hazards and dangers found in the nature of the work

Working Conditions

· The employee will be expected to experience hot and humid conditions as well as cold conditions while on customer sites in all weather conditions. Because this is an all-weather job, the employee must be able to function and tolerate the changing of the seasons

· The Production Manager
- Enhancements is expected to drive to customer sites as needed

· Willingness to work a varied schedule to ensure customer satisfaction/job completion including evenings, weekends, holidays and longer shifts

Duties and Tasks

They will manage all aspects of the Enhancement Crews, including:

o Schedule Work Crews to maximize productivity and company profitability

o Be responsible for the productivity of each team member.

o Give job-specific directions to their team and follow-up to ensure all jobs are completed to company standards and customer expectations.

o Teach, manage, direct and mentor each member assigned to their crew. Give quality and timely feedback on work performed

o Train Crew on proper use of all company equipment. This includes safe usage as well as methods to reduce wear and tear and thus avoid unnecessary maintenance and repairs

o Training and certification of new hires and experienced Crew members

o Provide immediate feedback to crew on job performance and quality of work performed

o Execute company disciplinary program in a fair and timely manner

o Conduct Annual Performance Reviews for all crew members

o Answer questions of the Crew regarding any work being done

o Communicate workload changes to Crew to ensure productivity on all shifts

o Conduct site inspections daily to ensure proper job completion and customer satisfaction

Character Traits

· Leader who works well with others, organized, great attention to detail and uses effective time management skills

· Professional, clear, specific and explicit communications, both written and verbally

· Effective time management skills with Can Do Attitude:
Positive, Helpful and Energetic

· Understand attention to detail, time management, critical thinking- good decisions

· Strong Character with Enthusiasm and a Sense of Urgency

· Punctual for all scheduled shifts

· High level of integrity, consistency, and treats all customers, employees, office staff and owner fairly and with respect

· Maintain a clean and professional appearance at all times

Measures of Performance

· Meet or exceed Crew Labor Productivity Goal each week

· Meet or exceed overtime goals

· No return trips to client sites for poor work quality

SALARY POSITION WITH BONUS OPPORTUNITY