Marketing Strategy Lead

Marketing Strategy Lead

Plano, TX, United States

and 1
more

• Job Identification

• Job Category Marketing Strategy

• Business Unit Consumer & Community Banking

• Posting Date 09/23/2026, 01:54 PM

• Locations 8181 Communications Pkwy Bldg A, Plano, TX, 75024, US3415 Vision Dr, Columbus, OH, 43219, US

• Job Schedule Full time

Chase Home Lending makes the dream of home ownership possible. We offer purchase and refinance home loans, help customers access equity in their homes, service residential mortgage loans, and provide affordable housing solutions. Home Lending is ranked #1 in mortgage servicing and #5 in mortgage originations, reaching more than 80 million households.

As Vice President on the Marketing Strategy team, you will drive key business objectives including market share growth, customer engagement, and integration across lines of business aligned with “One Chase”.

• Understand commercial context through market, competitor, and customer insights and identify opportunities through product mix, share, and customer gap analysis

• Design and bring to market compelling offers, campaigns, and partnerships using test-and-learn methodologies while accounting for factors such as financial return, execution constraints, and risk & controls

• Lead strategic initiatives that engage target audiences along the home buying journey across digital, branch, and advisor channels

• Partner with Insights team on customer research projects to support high-stakes growth opportunities and manage research budget

• Share market insights with Marketing organization including competitor product launches, strategic moves, offers/campaigns, and marketing spend

• 5+ years of experience in marketing strategy or execution

• Strategic & Analytical Thinking:
  Apply management skills such as opportunity assessment, structured problem solving, sizing, prioritization, hypothesis testing, and execution planning

• Cross-functional Execution:
  Work effectively in a matrixed environment across Home Lending Marketing and partners such as Insights, Product, Decision Science, and Finance

• Communication:
  Build narratives around complex topics and communicate in written and verbal formats with senior leadership

• Advanced MS Excel and PowerPoint skills

• Bachelor’s degree from an accredited institution

• Marketing Strategy:
  Apply key concepts such as segmentation, targeting, lifecycle/journey, messaging, optimization, and consumer experience

• Marketing Communication:
  Deploy multichannel marketing campaigns (owned media, paid media, branch, and local) with cross-functional partners using modern marketing stacks across web, mobile apps, CRM, CDP, and marketing automation

• AI:
  Use AI tools & platforms including large language models (LLMs) to accelerate business outcomes and efficiency while adhering to risk, controls, and data-use guidelines

• Home Lending Industry: Understand industry drivers such as macroeconomic environment, interest rates, housing inventory, regulatory environment, pricing, competitive landscape, and consumer segments

• Master’s degree/MBA in Marketing from an accredited institution

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and…