RN Triage - Hybrid

About the Role The Telephone Triage Nurse will provide telephone triage and nursing assessments as well as professional nursing care for patients following established standards and practices. Responsible for the Company Vision “To be the prominent urology practice in central Ohio, and beyond, with a reputation for delivering excellent and effective care in all urologic modalities. By providing full-service urology to the patients and communities we serve, there will be greater satisfaction as well as patient and physician loyalty which will allow COUG continued success and growth.”What

You’ll Be Doing Respond to incoming telephone calls from patients and ask appropriate questions to assess their medical needs

Record clear and concise notes regarding patients’ condition and reaction to drugs and treatments with in electronic medical records

Receives inbound direct calls for a set of designated providers as well as from a queue for all providers

Instruct patient regarding medications and treatment instruction, collection of samples and tests, and arranges for patient testing, procedures and admissions.

Educate patient on possible lifestyle changes that may be necessary to promote optimal health

Functions as patient advocate within the medical system.

What We Expect from You Graduate of an accredited school of nursing

Two years of professional nursing experience in a medical practice setting, in a Urology practice, clinic or hospital-based health center preferred.

Possession of a RN license in the state of Ohio.

Excellent verbal and written communication skills

Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”Compassion Make Someone’s Day Collaboration Achieve  Possibilities Together Respect Treat  people with dignity

Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology…