CNO and VP Patient Care Services, Ambulatory

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Job Description

Summary:

Responsibilities And Duties:

Enterprise Ambulatory Nursing Leadership Serve as the executive leader for ambulatory nursing across Ohio Health, establishing the vision, strategy, priorities, and standards for ambulatory nursing practice.

Develop and execute a comprehensive ambulatory nursing strategic plan aligned with Ohio Health and OPG strategic objectives.

Foster a culture of excellence, accountability, innovation, collaboration, inclusion, and continuous improvement.

Translate organizational strategy into measurable nursing and operational outcomes.

Design team-based models that allow medical-assistants, LPNs, RNs, and other clinical roles to work at the top of education, licensure, and competency.

Clinical Quality, Safety, and Professional Practice Establish and maintain systemwide ambulatory nursing standards, policies, procedures, and clinical practice expectations.

Ensure compliance with all applicable state, federal, accreditation, and regulatory requirements.

Lead efforts to improve patient safety, clinical quality, reliability, and care outcomes across ambulatory settings.

Advance evidence-based nursing practice and support implementation of best practices and clinical innovations.

Serve as the senior nursing advisor for ambulatory quality, safety, and risk-reduction initiatives.

Workforce Strategy and Nursing Operations Develop and oversee ambulatory nursing workforce strategies, including recruitment, retention, engagement, succession planning, professional development, and leadership development.

Establish enterprise staffing models, role standardization, competency frameworks, and workforce optimization strategies.

Partner with operational leaders to ensure appropriate staffing, resource allocation, and workforce sustainability.

Create and promote an attractive professional practice environment that supports employee engagement and career growth.

Shared Accountability for Ambulatory Performance
- In partnership with physician and operational leaders, the Ambulatory CNO shares accountability for:

Patient access and care coordination.

Patient experience and consumer engagement.

Workforce productivity and efficiency.

Clinical quality and safety outcomes.

Value-based care performance.

Care model transformation and innovation.

Financial stewardship and labor performance.

- The Ambulatory CNO will utilize data-driven decision making and performance management processes to identify opportunities, monitor results, and accelerate improvement efforts.

Ambulatory Service and Program Leadership
· Provide executive oversight for centralized ambulatory nursing functions, including but not limited to nursing quality and safety, clinical practice standardization, workforce planning, patient care advice services, nursing competencies, and professional development.
· Provide nursing leadership and clinical practice oversight for ambulatory departments and care settings across Ohio Health.
· Provide executive oversight for nursing practice within Urgent Care and partner with physician and operational leaders to achieve quality, access, workforce, patient experience, and growth objectives.
· Lead multidisciplinary teams in the design and implementation of systemwide ambulatory initiatives.

Physician and Operational Partnership
· Partner with service line physician leaders, operational executives, and administrative leaders to improve…