Private Label Supplier Manager

Job Summary

The Manager of Supplier Quality and Risk Management is responsible for the comprehensive oversight of external suppliers, ensuring their adherence to the company’s quality standards and regulatory requirements. This position is central to proactive risk management, encompassing not only the supply chain but also the consistent application of risk management principles across all quality systems, focusing on evaluating supplier capabilities, mitigating potential quality and compliance risks, and fostering robust supplier relationships.

• Develop, implement, and maintain supplier quality management programs, strategies, and agreements to ensure compliance with internal and external quality requirements, industry standards.
• Lead the integration of risk management principles and methodologies across all quality systems (e.g., supplier quality, QMS, CAPA, change control, documentation, repackaging) to proactively identify, assess, and mitigate potential quality and compliance risks.
• Develop and improve risk assessment tools and processes to systematically identify, analyze, and evaluate quality and compliance risks across all relevant quality systems.
• Facilitate regular risk reviews with cross-functional teams and senior management to ensure risk profiles are current, mitigation strategies are effective, and risk-based decisions are made.
• Manage and conduct supplier audits, including 3rd party auditors, this includes managing audit schedules and ensuring completion.
• Issue Resolution and Corrective Actions:
  Investigate and resolve supplier quality issues, complaints, and non-conformances, especially those related to GMP compliance.
• Cross-functional Collaboration:
  
  Work closely with internal teams such as Sourcing, Inventory Management, Operations and within the Quality team to align supplier quality goals with operational needs, qualify new suppliers, and address quality-related issues, throughout the supply chain. As well as educating and influencing others on regulatory requirements.
• Demonstrates knowledge of quality systems and approaches.
• Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.
• Demonstrates an understanding of quality concepts such as cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
• Manage Quality Assurance Agreements and a qualification process for all Private Label suppliers. Qualification combines regulatory intelligence, a comprehensive risk assessment process and internal or 3rd Party Audits to ensure compliance and continuity of supply from suppliers on the Approved Supplier List.

• Bachelors in related field, or equivalent work experience, preferred
• 8+ years experience in related field, preferred
• Proven ability to apply risk assessment methodologies and develop/monitor risk mitigation strategies.
• Strong understanding of regulatory requirements and industry best practices for risk management within quality systems.
• Experience in facilitating risk-based decision-making and communicating risk profiles.
• Excellent written and verbal communication, negotiation, and relationship-building skills to effectively interact with suppliers and internal teams.
• Strong analytical, problem-solving, and decision-making abilities.
• Demonstrated ability to lead cross-functional teams and drive results.
• High attention to detail, proactive, self-motivated, and capable of managing challenging situations.

• Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes, and customers
• Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
• Interactions normally involves resolution of issues related to operations and/or projects
• Gains consensus from various parties involved