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Senior Researcher, User Insights

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: JPMorgan Chase
Full Time position
Listed on 2026-10-08
Job specializations:
  • Research/Development
    Market Research, Data Scientist
Salary/Wage Range or Industry Benchmark: 119000 - 160000 USD Yearly USD 119000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Senior Experience Researcher, User Insights

JPMorgan Chase seeks an Experience Research Senior Associate to lead research across SMB Client & Frontline Experience and Lending. You’ll design and execute studies, translate insights into actionable recommendations, and influence product decisions through strong collaboration with design and development teams.

The role emphasizes advanced research methods, data-driven insights, and staying ahead of industry trends to shape the user experience across our financial products and services.

We are currently recruiting a Senior Experience Researcher, User Insights for our team in Columbus, OH, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Experience Researcher, User Insights role at JPMorgan Chase, based in Columbus, OH, United States.

We are looking to fill the Senior Experience Researcher, User Insights position at JPMorgan Chase in Columbus, OH, United States.

Position Requirements
10+ Years work experience
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