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Shift leader, Restaurant​/Food Service

Job in Columbus, Franklin County, Ohio, 43240, USA
Listing for: Chick-fil-A
Full Time position
Listed on 2026-01-06
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Restaurant Manager
Job Description & How to Apply Below
We have an opening for a Shift Leader position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Position Type:

* Full-time and Part-time

Our Benefits Include:

* A fun work environment where you can positively influence others

* Flexible scheduling (and closed on Sundays)

* Learning first-hand from an experienced Operator and Restaurant Leaders

* Intentional growth and development to help you reach your professional goals

* Scholarship opportunities

* Competitive pay

Overview:

Shift Leaders at Chick-fil-A Polaris are responsible for day to day task management of restaurant systems, engaging and solving customer concerns and issues, and the supervision of team member shifts and duties. A shift leader is also responsible for implementing and abiding by the Chick-fil-A culture, goals and brand vision.

Shift Leader Responsibilities:

* Maintains a positive working relationships and treats all employees with respect while providing them with direction and feedback

* Owning and managing daily, weekly and monthly goals

* Strictly adheres to all company policies and procedures

* Engaging and resolving customer complaints

* Managing day to day business activities, shift organization and restaurant needs

* Managing team member performance and staffing needs

* Managing day to day cash responsibilities

* Overseeing daily inventory needs

* Executing catering orders and unique customer needs

Qualifications and Requirements:

* Ability to work in a team environment with shared ownership and responsibility

* Ability to work in a fast-paced environment

* Strong people skills with a desire to serve team members

* Strong commitment to superior customer service

* Ability to manage team member behavioral and performance issues

This Chick-fil-A Restaurant is operated by an independent franchised business owner

who makes their own employment decisions and is responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their community.
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