Retail Assistant Store Manager-Easton Station

Overview

Retail Assistant Store Manager-Easton Station at Bath & Body Works

As an Assistant Store Manager, you will partner with the Store Manager to develop associates, deliver exceptional customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are retail and customer-savvy, brand ambassadors who thrive on connections with customers.

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear performance expectations, results goals, and accountability with all associates.
• Complete leadership tasks as delegated by the store manager, including acting as manager on duty to address customer experience, vendor relationships, or maintenance issues.
• Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines, including bank deposits, receipt of shipments, and dissemination of company directives.
• Set the direction and daily goals for the shift when associates arrive.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and a selling focus.
• Lead in-store customer experiences through selling behaviors, product knowledge, and engagement.
• Create genuine connections with customers through uncovering needs, product information, demonstrations, and personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• Maintain physical activity requirements: standing, walking, reaching, lifting; ability to climb ladders and lift up to 50 pounds.
• Adhere to safety standards to provide a safe, clean, and engaging store environment.
• Maintain values, policies, and procedures.

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in retail.
• Thrive in a customer-first retail environment and foster a customer-focused selling culture.
• Effective communication, openness to feedback, and adaptability.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Availability to work peak days and varied shifts including evenings, weekends, and holidays.

• High school diploma, GED, or relevant work experience.

• Lead with curiosity & humility
• Build high performing teams
• Influence & inspire with vision & purpose
• Observe, engage & connect
• Operate with excellence
• Deliver business results

Benefits for eligible associates include:

• On-demand access to earned wages through Daily Pay
• Tuition-free education with Guild; BBW Scholarship Fund opportunities
• 40% merchandise discount
• Competitive pay and bonus programs for leadership roles
• No-cost mental health support and robust health, dental, vision, and life insurance options
• Paid time off and family benefits including maternity and parental leave
• Details at

We are an equal opportunity employer. We comply with nondiscriminatory employment practices and provide reasonable accommodations. Our hiring practices are in accordance with applicable laws. The application window will close when all roles are filled.