Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people. Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve hard problems and find the right solution.
• Diversity, Equity & Inclusion. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

General

Purpose:

• Area Supervisors are responsible for a specific, assigned area of the store, including opening and closing, supervising associates, and maintaining a friendly, easy‑to‑shop environment.
• Supervise company operational processes, ensure proper merchandise presentation, and keep work areas clean.
• Act as Manager on Duty when the store manager is absent.

• Safety & Security – Maintain a safe environment, manage building security, and respond to safety incidents.
• Customer Service – Treat all customers, associates, and leaders with respect and professionalism.
• Brand & Presentation – Represent the Ross brand, maintain a professional appearance and store aesthetics.
• Merchandising – Ensure accurate markdowns, receive merchandise, and maintain merchandise organization.
• Loss Prevention – Uphold loss prevention policies, conduct package inspections, and safeguard merchandise.
• Front‑End Operations – Oversee cash registers, training, schedule, and merchandise scanning.
• Fitting Rooms – Maintain cleanliness and compliance.
• Administrative Duties – Manage cash pulls, bank deposits, payroll, and other store management duties.
• Competencies – Manage work processes, business acumen, planning, talent building, collaboration, and communication.

• Excellent verbal communication and fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with POS equipment and basic mathematical calculations.
• Ability to work evenings and weekends.

• Use all store equipment and stand, walk, and move around the store for up to 100% of working time.
• Regularly bend, squat, kneel, climb, and lift more than 25 lbs (and more than 20 lbs for stockroom shifts).

• This job description is a summary of the primary duties and is not exhaustive.
• Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience, adhering to our commitment to diversity and inclusion.