Commercial Lines National Sales Agent - Direct Distribution

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

• Proficiency in sales techniques, with experience in selling commercial line insurance products.
• Strong ability to educate clients on insurance needs, perform risk assessments, and provide tailored solutions.
• Excellent verbal and interpersonal skills to effectively communicate and influence prospective customers.
• Competent in using insurance processing systems, rating plans, and personal computer hardware/software in a WINDOWS environment.
• Property & Casualty license is strongly preferred.

Whether working to sell new or retain existing business, we are customer-focused, positive, persistent and tenacious. Our products are designed to protect our customers, and we know that insurance coverage has the potential to make their worst day better. If you are technologically savvy, can connect and communicate in a fast‑paced environment and adapt easily to changes, we want to know more about you!

As a National Sales Agent, you'll be responsible for the sale and retention of commercial line insurance through phone or internet contact with prospective customers in multiple states. We'll count on you to provide counseling on insurance needs and product availability, provide quotes, determine eligibility, and bind coverage after collecting all related underwriting data and information. You'll be trained in writing business property, business liability, worker's comp, business auto, commercial umbrella insurance and bonds.

• Receives incoming calls/emails from commercial lines insurance prospects and uses multiple internal and external resources to consult with and educate clients about coverage needs by performing: front‑end underwriting, risk assessment, financial analysis, and loss runs analysis in order to sell insurance. Offers additional Nationwide Insurance products to provide all applicable discounts and assist with future retention efforts. Makes follow‑up calls and works to close the sale.
• Researches and prospects commercial insurance potential customers through the use of internal (telephone calls or internet leads) or external (outbound calls) leads. Solicits potential customers who did not purchase during initial inquiry to overcome objections and complete the sale.
• Writes quality risk policies based on underwriting requirements; makes decisions by interpreting and using appropriate classification systems, rating plans, tiers, and selection standards; utilizes training and sales techniques to close the sale.
• Answers questions, provides explanations and makes recommendations to applicants about appropriate coverage for commercial policies, limits, deductibles; considers customer needs as well as company guidelines. Determines and enters rating information into systems; provides quotation and binds coverage within prescribed limits.
• Completes necessary applications and forms; issues conditional contact/binder within authority. Follows up for necessary documents and collects payments to finalize sales. Educates customers on payment and audit process. Uses opportunities to refer personal lines opportunities.
• Ensures retention of commercial line accounts for the policy’s first renewal; maintains accountability for the policies written at least one year after the issuance date. Contacts customers with pending cancellations to collect payments to avoid lapses in coverage. Works with customers and retention team underwriters to ensure policyholder needs are being met. Follows up with customers to ensure policy adapts to customers’ businesses.
• Provides ongoing customer service and sales support. Services policies of members, including sending additional…