Sales Coordinator

For 135 years, LOTH has grown to become the trusted partner in the Cincinnati + Columbus regions for the creation of innovative  addition to helping our clients design workplaces that reflect their brand and culture, LOTH also provides a full suite of workplace services including move management, relocation, decommissioning, and warehousing services.

Job Opportunity – Sales Coordinator with LOTH in Columbus, OH

Are you looking for an opportunity to leverage problem solving and project management skills to positively impact customer experience?

Are you detailed oriented and a strong communicator? We are looking for motivated individuals to join the LOTH team!

Founded over 135 years ago, LOTH is a leader in the workplace product industry in the Cincinnati and Columbus, Ohio markets. LOTH is dedicated to delivering exceptional service. As the exclusive Steelcase dealer in Cincinnati and Columbus, LOTH supports its customer with the widest range of workplace knowledge, products and services.

LOTH is looking for aSales Coordinator who is r esponsible for providing support to the sales team by managing administrative tasks, maintaining customer relationships, working with internal departments and ensuring efficient sales operations while maximizing company profitability. Our sales coordinators serve as the key connector between sales and other internal departments and vendors.

Responsibilities will include, but are not limited to:

• Assist by managing schedules, preparing reports, and handling documents.
• Organize meetings, follow-ups, and other logistical support for order processing
• Accurate order entry - managing multiple projects at one time
• Following order entry process through invoicing
• Assisting with delivery schedules
• Assist in preparing sales presentations, proposals and pricing.
• Serve as the main point of contact between the sales team, customers, and other departments.
• Manage customer inquiries, respond to emails, and follow up with leads.
• Coordinate with the logistics teams to ensure smooth order execution.
• Manage post-installation issues (punch items)
• Address any issues or delays in the sales process.
• Troubleshoot customer complaints or problems related to products/services.

• Communication
  
  Skills:
  
  Ability to coordinate between teams and clients effectively.
• Organization:
  Keeping track of various tasks and deadlines is essential.
• Attention to Detail:
  Ensuring accuracy in reports, orders, and communications.
• Customer Service:
  Helping to resolve customer issues or queries.
• Technical
  
  Skills:
  
  Familiarity with CRM software, sales tools, and Microsoft Office.
• Team Player:
  Collaborating with different teams to meet sales goals.

Education +

Experience:

• Bachelor’s degree in Interior Design, Project Management preferred OR related field or equivalent work experience.
• Previous roles in sales, customer service, or administrative support are preferred.
• Ex perience in furniture industry a plus.

LOTH is AAP/EEO M/F/H/V/D, Drug Free workplace.

This job description is to serve as an outline for the main responsibilities of the position.

It includes but is not limited to the above outline.