Product Support Sales Representative

Description

Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

The ideal candidate is a technically minded sales professional who combines strong relationship-building skills with expertise in electrical systems, connectivity technologies, and control system modernization.

The Product Support Sales Representative (PSSR) is responsible for driving aftermarket revenue growth by identifying, developing, and closing sales. The PSSR will work closely with customers, service operations, parts departments, and Caterpillar representatives to promote electrical gear maintenance services, switch gear and control panel upgrades, Vision Link® connectivity solutions, remote monitoring technologies, and electrical system modernization projects across Caterpillar-powered and allied equipment applications.

• Develop and execute sales strategies for electrical equipment maintenance, testing, inspection, and upgrade programs.
• Promote preventive and predictive maintenance solutions for:
  • Switchgear
  • Protection relays
  • Generators and generator controls
  • Automatic transfer switches (ATS)
  • Power distribution equipment
  • UPS and backup power system
• Generate proposals for electrical system repairs, upgrades, retrofits, and long-term service agreements.
• Promote Caterpillar connectivity products and services, including Vision Link and telematics solutions.
• Actively develop processes, information and solutions to enable the cost-effective installation of connectivity products.
• Identify opportunities to replace obsolete control systems and upgrade aging control panel and remote monitoring equipment.
• Meet or exceed annual sales, growth, and profitability objectives.
• Work closely with service managers, project managers, electricians, engineers, and product support teams.

• Associate's or Bachelor's degree in Engineering, Electrical Engineering Technology, Business, Technical Sales, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• 3+ years of experience in industrial sales, power systems, electrical services, controls, automation, or heavy equipment product support sales.
• Experience with power generation, switch gear, controls, automation systems, or industrial electrical equipment preferred.
• Knowledge of Caterpillar products and dealer operations is highly desirable.
• Understanding of:
  • Industrial power systems
  • Electrical distribution equipment
  • Generator controls
  • Protective relays
  • PLC and HMI systems
  • Telematics and remote monitoring technologies
  • Vision Link and Caterpillar digital solutions
• Ability to interpret electrical drawings, control schematics, and technical specifications.
• Familiarity with NFPA, NEC, and electrical safety standards preferred.
  
  Working Conditions
• Frequent customer site visits and field inspections.
• Ability to work in industrial, construction, mining, power generation, and manufacturing environments.
• Travel within assigned territory.

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options, including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company Success Share bonuses

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.