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Customer Retention Strategist

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-11-05
Job specializations:
  • Sales
    Account Manager, Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below

Wolters Kluwer in Columbus, OH seeks a Sales Business Retention Representative to deepen customer relationships, understand needs, and re-engage at-risk accounts. You’ll analyze interactions, coordinate with marketing and sales, and craft retention plans to drive satisfaction and renewals.

This role offers a base salary range of $57,400 to $98,350 annually, plus commission, with opportunities to influence terms and negotiate service levels for existing customers.

As a Customer Retention Strategist, you will play an important part at Wolters Kluwer in Columbus, OH, United States.

All applications are reviewed carefully by our team.

The position is based in Columbus, OH, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 57.000 - 98.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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