Public Safety Manager

Legends Global is the premier partner to the world s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white‑label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world‑class live events and venues.

Public Safety Manager at the Greater Columbus Convention Center. The manager is responsible for managing all aspects of safety and security for the Greater Columbus Convention Center, providing direction and supervision to ensure the physical safety and security of the public, guests, visitors, employees, stakeholders and assets.

• Develops and maintains departmental policies, programs and standard operating procedures to protect and minimize liability exposures and losses and implements improvements as needed.
• Oversees all security and safety activities to ensure the highest possible level of security, safety and comfort to all patrons and employees.
• Exemplifies a customer service philosophy and public relations approach, establishes and promotes this philosophy with department staff.
• Serves as the liaison with all officials and agents of law enforcement, safety regulatory or security agencies; works in coordination with appropriate agencies to ensure efficient operations.
• Manages and oversees the operational requirements of security and safety to assure the optimum and most cost effective use of manpower and equipment.
• Manages and oversees facility staff training in safety related areas – CRASE training, CPR, Crowd Control certification.
• Manages investigations related to security incidents, loss prevention issues, or other issues; personally manages and is involved in all incidents of an emergency, high priority or sensitive nature.
• Serves as liaison with show managers, show contractors, private security firms and staff in all matters involving show security or safety; works with third‑party security contractors to ensure effective operations and adherence to policies.
• Responsible for all in‑house security systems, key systems and photo  program; works with all departments to ensure compliance with security policies.
• Manages activities that effectively control accident, health and loss exposures and ensures compliance with OSHA regulations.
• Interacts with guests in a friendly, courteous and polite manner, initiating contact within 10 feet, smiling, saying "Good Day" or offering assistance when needed.
• Comfortable around large groups or speaking to a guest as required.
• Understands the importance of providing customer service and the "Magic is in the Details."
• Performs other work‑related duties as assigned.

Carrying out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• NIMS Incident Management Level 1 (IML
  1)
• CPR, First Aid, AED Instructor (maintain through employment)
• Obtain security license under the Ohio Department of Public Safety and maintain qualifying agent (maintain through employment)

• Minimum of eight years of progressively responsible management experience in security or law enforcement, with demonstrated responsibility for security and safety planning and investigations.
• Solid knowledge of the problems, issues, philosophies, principles, tactics and procedures related…