Critical Facilities Technician

Critical Facilities Technician

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.

The Critical Facilities Technician is responsible, as part of a team, for ensuring that all cooling, mechanical, and supporting infrastructure—particularly in-row heat exchangers—operates at peak efficiency to maintain strict thermal conditions for mission-critical IT equipment. This includes conducting planned preventative maintenance, performing daily corrective work, troubleshooting in-row cooling systems, and responding to emergent environmental or mechanical issues. The technician regularly interacts with Data Center Operators (DCOs), clients, and vendors while supporting a reliability standard exceeding 99.999% uptime.

Although the primary focus is on high-density in-row heat exchangers, a foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air handling equipment—is preferred. Additionally, the technician uses event monitoring systems to identify abnormalities and deliver timely notifications and escalations to stakeholders during service-impacting events.

Responsibilities:

• Travels up to 50% as needed for remote site projects
• Performs L2 – L5 commissioning checklists as deliverables to the customer
• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies for Mechanical and Electrical systems
• Tests performance of electromechanical assemblies and electronic multimeters
• Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
• Inspects equipment for defects, leaks, and potential issues
• Installs electrical/mechanical parts and hardware in housings/assemblies with hand tools
• Aligns, fits or assembles component parts using hand/power tools
• Provides feedback on effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Collaborates on tracking and completing aggressive preventive and predictive maintenance programs

Desired

Skills and Experience:

• Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
• Ability to understand and troubleshoot low voltage control wiring and wiring diagrams
• Current knowledge of industrial safety practices
• Possess critical thinking and complex problem solving skills
• Excellent written and oral communication skills
• Microsoft 365 proficiency
• Basic customer service principles
• Job Hazard Assessment Mitigation Awareness
• Hand Protection
• Hearing Protection
• Head Protection
• Eye Protection
• Fall Protection/Ladder Safety
• Electrical Safety
• OSHA 30 Hour General Industry

Qualifications:

• High School Diploma and minimum of 1 year HVAC or similar experience
• Ability to understanding diagrams and schematics for the mechanical and electrical functions of data center systems
• Ability to process Hands/Eye requests as required (i.e. torque wrenches and hand tools, wiring terminal blocks, powered tools)
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Abi…