Fraud Investigator - Intermittent

Job & Family Services

Agency Contact Name and Information : odjfscareerso.gov

Oct 9, 2026, 3:59:00 AM

James A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215

United States of America-OHIO-Franklin County-Columbus

Compensation : $28.76

Part-time

Union : OCSEA

Technical Skills :
Interviewing, Investigation

Professional Skills :
Analyzation, Attention to Detail, Listening, Observation, Proofreading

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world!

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low‑income Ohioans. This includes:
Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs;
Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP);
Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

This position plays a critical role in safeguarding program integrity by independently investigating allegations of fraud, misuse, and other violations within Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and related public assistance programs. The successful candidate will conduct thorough complaint screenings, gather and evaluate evidence, collaborate with legal and law‑enforcement partners, and prepare detailed investigative reports to support administrative or criminal action.

This role also contributes to the development of investigative procedures, supports statewide fraud‑prevention initiatives, and partners across agencies to address emerging issues such as skimming and scamming activities.

• Review fraud referrals and reports of skimming and/or scamming
• Conduct investigations of reported SNAP and/or TANF fraud
• Interview recipients, providers, and/or other third parties related to a fraud referral
• Calculate claims and enter into appropriate tracking or eligibility system
• Determine if claims meet the definition of intentional fraud
• Create and maintain claims related documentation
• Monitor claims for recoupment
• Monitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as needed
• Monitor and analyze skimming and scamming data
• Retrieve skimming devices
• Facilitate fraud related discussions across multiple teams
• Complete special fraud related activities as needed
• Other duties as assigned

• Experience in reviewing SNAP and/or TANF fraud cases
• Customer service skills (important in interviewing customers)
• Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)
• Must be detail oriented and well organized
• Must possess efficient time management and…