Community Resource Coordinator

Location: Columbus, OH

Position Type: Full Time

Salary Range: $26.00 Hourly

Job Shift: Day

Title: Community Resource Coordinator

Pay Grade: G5

Overtime: Non Exempt

Status: Unclassified

Effective Date: 09/01/2026

Department: Community Engagement & Workplace Wellness

Reports To: Varies

The Community Resource Coordinator supports individuals, families, and the wider community by providing direct resource navigation, housing related assistance, and educational programming. This position blends resource support with community education to increase awareness of key services while promoting agency resources and collaborating with partners to strengthen community engagement, resource access, and housing stability.

• Resource Navigation:
  Assist clients in completing applications and gathering required documentation. Provide referrals to community resources including housing services, legal aid, financial assistance, caregiving supports, and aging related programs. Conduct screenings to assess eligibility for rental, utility, and other assistance programs. Maintain current knowledge of available community resources and eligibility requirements. Conduct follow-up to confirm service connections and identify ongoing needs.
• Community
  
  Education:
  
  Coordinate and deliver workshops and presentations that support older adults and the broader community. Present topics related to aging services, Medicare information, emergency preparedness, wellness, and housing stability. Manage logistics for education sessions, including scheduling, registration, materials, and participant follow up.
• Outreach and Engagement:
  Represent the agency at community events, health fairs, resource fairs, and collaborative initiatives. Collaborate with communications staff to promote programs through flyers, newsletters, social media, and partner organizations. Build and maintain relationships with community partners such as senior centers, faith based groups, housing providers, health organizations, and other resource networks. Participate in outreach activities to strengthen community awareness and improve client outcomes.
• Documentation and Evaluation:
  Maintain accurate records of client interactions, referrals, and program participation using agency systems. Track satisfaction, attendance, and impact of educational offerings. Support internal reporting and continuous improvement of programs and resource navigation services.

• High School diploma or equivalent.
• 2 years of experience in community education, resource navigation, housing services, outreach, or program coordination.
• Valid driver’s license with reliable transportation and proof of insurance may be needed.

• Bachelor’s degree.
• Experience in Education, Social Work, Gerontology, or a related field.
• LSW or RN licensure.

• Knowledge of housing systems, rental and utility assistance programs, and local community resources.
• Ability and willingness to travel to deliver programming and attend events.
• Strong organizational, documentation, and communication skills.
• Ability to work with diverse populations and handle sensitive situations with empathy and professionalism.
• Proficiency in Microsoft Office and data entry systems.
• Comfortable facilitating workshops and speaking to diverse groups.
• Knowledge of topics related to aging, caregiving, or wellness a plus.
• Builds positive relationships with clients, community members, and partner organizations.
• Ability to create outreach materials, flyers, newsletters, and social media content.
• Ability to represent the agency’s mission and promote resources available to older…