Sr Director, Shared Capabilities & Engagement

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.

Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Cover My Meds  is building the platform and services that will power the next generation of healthcare automation, real-time prior authorization, and partner connectivity  Sr Director, Shared Capabilities & Engagement Experience is a new role that owns the full developer engagement surface, both inside and outside the organization, and leads the engineering teams responsible for the foundational shared services that everything else runs on.

You will own three interconnected work streams:
The Shared Platform Capabilities (Kafka event streaming, API surface, automation tooling, and configuration services) that CMM product teams build on top of;
The Subscription Portal, an external developer portal giving partners self-service onboarding as well as automating and standardizing direct partner integrations; and the Internal Developer Portal, a self-service experience for CMM engineers covering Golden Path onboarding, service catalog, and tooling discoverability.

This role is for an engineering leader who thinks in terms of platforms as products, who treats Git Ops not as a deployment preference but as the operational backbone, and who sees AI-native automation as the default rather than an enhancement. If you believe the most important thing a platform can do is eliminate toil, you will find this role compelling.

• Drive the API surface management strategy across CMM product teams, including standards, versioning, lifecycle governance, and NFR enforcement.
• Build, support and evolve common service API’s that all teams utilize.
• Own and evolve the Confluent Kafka event streaming platform, including schema governance, consumer SLAs, and multi-region reliability.

• Provide leadership oversight for the Integrations team with key network customers and stakeholders.
• Build the operating model for a unified external engagement surface that eventually connects partner connectivity, Subscription Portal, and shared API services under one coherent strategy.
• Build and operate a self-service external subscription portal where partners onboard, provision API credentials, browse documentation, and integrate with CMM systems without requiring custom internal engagement.
• Define the partner integration lifecycle from initial discovery through production onboarding, supported by automation and AI-assisted tooling at every step.
• Own the roadmap for the Subscription Portal product in partnership with the Platform Technical Product Owner and external partner teams.
• Instrument partner adoption, time-to-first-call, and integration health as primary success metrics for this workstream.

• Own the Internal Developer Portal as a product, covering service catalog, Golden Path templates, onboarding automation, and tooling discoverability for CMM engineers.
• Drive adoption by making the portal the single pane of glass for developer context, from service ownership to deployment state to security posture.
• Integrate AI agents into the portal as first-class users: by 2027, agent-driven interactions with internal developer portals are…