Correspondence Tech Lead- W2

Role:
Correspondence Tech Lead

Correspondence Tech Lead

Columbus, Georgia (3 days onsite per week)

W2 Position

• Quadient Inspire Interactive
• Yes
• 6 + Years
• SDLC Concepts
• Yes
• 6 + Years
• OT Exstream
• Yes
• 6 + Years

• Lead the design, development, and implementation of customer communication and correspondence solutions using Open Text Exstream.
• Serve as the primary onsite technical point of contact for business stakeholders, product owners, architects, and project teams.
• Analyze business requirements and translate them into scalable technical solutions and document composition designs.
• Provide technical leadership and guidance to offshore development and support teams.
• Review solution designs, code, templates, scripts, and deployment packages to ensure adherence to best practices and standards.
• Drive technical discussions, architecture reviews, effort estimations, and solution planning activities.
• Support the complete Software Development Life Cycle (SDLC), including requirements analysis, design, development, testing, deployment, and production support.
• Collaborate with Business Analysts and SMEs to understand correspondence requirements and regulatory changes.
• Lead impact assessments for enhancement requests, production issues, and technology upgrades.
• Ensure successful implementation of change requests through established change management processes.
• Provide technical oversight for document template development, business rules implementation, and data mapping activities.
• Conduct root cause analysis and drive resolution of complex production issues and defects.
• Mentor and coach developers on Open Text Exstream design standards, performance optimization, and development best practices.
• Coordinate release activities and provide deployment support across development, testing, and production environments.

Years of

Experience:

11.00 Years of Experience