Senior Manager of Software Engineering

As a Senior VP Software Engineering at JPMorgan Chase within the Consumer & Community Bank (CCB) SMB organization, you will provide strategic leadership and hands-on technical oversight for complex software initiatives in the Business Access and tools domain. You will drive architecture, delivery, and operational excellence across distributed systems and cloud platforms, partnering with cross-product teams to build secure, scalable, and resilient solutions that deliver measurable business impact.

Key Responsibilities

• Lead end-to-end design and development of new systems; deep dive into existing architectures and processes to propose pragmatic modernization paths and remediation strategies.
• Collaborate across product, engineering, and platform teams to build scalable, robust solutions that meet business outcomes and reliability objectives.
• Rapidly develop proofs-of-concept to validate technology approaches, de-risk decisions, and accelerate stakeholder alignment.
• Proactively communicate status, trade-offs, and risk mitigations to senior management and business stakeholders; drive transparency and accountability.
• Identify opportunities to eliminate or automate remediation of recurring issues, improving operational stability etc.
• Operate effectively in an agile environment; set clear standards for engineering excellence and delivery quality.
• Lead pilot initiatives to evaluate emerging technologies and methodologies (e.g., agentic patterns, advanced CI/CD, cloud-native services), quantifying impact and fit.
• Elevate engineering practices through coaching, mentorship, and talent development; build next-level leaders and succession depth.

• Ensure adherence to cybersecurity and technology controls; champion secure-by-design and resilience patterns across the SDLC.

Required Qualifications, Capabilities, and Skills

• Formal training/certification in software engineering concepts and 7+ years of applied software engineering experience; plus 2+ years leading technologists to resolve complex technical challenges within your domain.
• Expert-level hands-on development experience in Java/J2EE and Spring Boot; strong proficiency with modern front-end technologies.
• Proficiency in Python for tooling, automation, and services.
• Strong experience with AWS services and cloud-native architectures.
• Deep experience with distributed systems, SQL databases.
• Demonstrated ability to deliver system design, application development, testing, and operational stability for commercially used digital platforms (web and/or mobile).
• Proven track record building and operating large-scale, high-performance digital applications using microservices, APIs, and modern design patterns (including agentic approaches where applicable).
• Excellent programming and problem-solving skills, including hands-on development, support, and bug fixing for real-time systems with stringent latency and reliability requirements.
• Experience leading complex projects that improve system architecture, testing rigor, and resilience; advanced understanding of CI/CD, application resiliency, observability, and security within agile methodologies.
• Proficiency across the full Software Development Life Cycle (requirements, design, implementation, testing, deployment, and operations), including automation and continuous delivery methods.
• Experience building, leading, and mentoring technology teams and developing next-level leaders.

Preferred Qualifications

• Experience with event-driven architectures, streaming (e.g., Kafka), and asynchronous messaging.
• Hands-on familiarity with modern frontend frameworks (e.g., React, Angular).
• Experience with observability stacks (logs, metrics, traces), SRE practices, and incident management.
• Exposure to agentic system patterns and LLM-integrated services for developer productivity and operations.