Logistics Coordinator

Logistics Coordinator

Capstone Logistics, LLC is a leading freight management and warehouse solutions provider. The Logistics Coordinator will facilitate communication with vendors and customers, ensuring timely deliveries to meet customer requirements. The position reports directly to the Manager.

Pays up to $21.00 per hour.

• Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, and needs using dispatch software and telephone communication.
• Receive, input, and distribute on‑demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management.
• Serve as the primary contact person for all vendors within their route territories and inform them about traffic problems such as construction areas, accidents, congestion, and weather conditions.
• Manage contacts with vendors to ensure all routes are covered as needed.
• Determine responses needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
• Communicate chain of custody standards as required by Capstone Logistics customers.
• Resolve vendor problems or grievances and refer to vendor management if further assistance is needed.
• Evaluate the importance of incoming telephone calls and prioritize accordingly.
• Provide support to the customer service team on an as‑needed basis or during peak season.
• Ensure that the policies and procedures defined in the Independent Contractor Operating Agreement are consistently followed.
• Make decisions and take the necessary actions to determine the most appropriate delivery methods to meet or exceed the customer’s service expectations.
• Maintain accurate documentation on the status of each job within the dispatch POD, manage distribution of work, and ensure documentation is complete before jobs are cleared.

• Provide excellent customer service by ensuring timely and efficient courier service for customers, according to route schedules and on‑demand requests.
• Confer with customers or supervising personnel to address questions, problems, complaints, and requests for service.
• Keep customers notified of changes to route schedules or on‑demand delays.

• Excellent verbal communication and problem‑solving skills.
• Computer skills including Microsoft Word, Outlook, Excel, etc.
• Interpersonal skills; ability to foster teamwork and motivate/coach others.
• Accurately and quickly read maps.

Full‑time, warehouse position located at 1220 Refugee Lane, Columbus, OH (onsite).

Employee type:
Full‑time
Full‑time, warehouse

Experience:

Not specified
Date posted: 01/02/2026

Entry level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain, and Storage