Business Support Officer; Hybrid

Business Support Officer (Hybrid) needed in Colwyn Bay, £13.05ph
PAYE – Reference: OR107181

22.5 hours per week and is fixed-term until 31st March 2027. The role is based in Colwyn Bay, with hybrid working available following induction and training

• Acting as the first point of contact for incoming referrals to Children’s Services, screening, processing and prioritising information in line with legislation, service criteria and departmental procedures.
• Collecting, recording and sharing information to support assessments and decision-making, including liaising with internal and external agencies.
• Maintaining accurate records and updating electronic systems, databases and spreadsheets to support operational activity, performance monitoring and inspections.
• Producing reports, validating data and supporting requests for statistical information and Freedom of Information enquiries.
• Undertaking a range of administrative duties including telephone enquiries, document preparation, scanning, filing, typing and organising meetings.
• Providing business support to managers and professionals whilst ensuring compliance with confidentiality, safeguarding and data protection requirements.
• The tasks undertaken within this role may support different areas across the Records and Data Section, and duties may change to meet service requirements.

This is a part time role on a temporary basis.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.