HGV CityFlex Team Leader

We are thrilled to announce a major contract win with Welsh Water, supporting them in proactively and reactively maintaining their Wastewater Network for the next four years and beyond! As we expand our operational teams, we are now recruiting an HGV City Flex Team Leader to support and guide Operatives in delivering exceptional customer service, first‑class safety standards, and innovative operational solutions across North and Central Wales.

As an experienced Team Leader, you will play a pivotal role in leading an operative to deliver high‑quality, safe, and efficient wastewater network services across the region. You will be responsible for overseeing day‑to‑day site operations, ensuring compliance, driving exceptional performance, and acting as the senior point of contact on site.

• Lead, coordinate, and mentor an Operative during all planned and reactive works
• Ensure the team delivers excellent customer service and maintains clear communication with clients and colleagues
• Take ownership of site productivity, task allocation, and adherence to work schedules
• Provide on‑the‑job coaching, supporting Operatives to enhance their skills and technical capability
• Uphold high operational standards and lead by example in safety, professionalism, and conduct

• Operate the HGV City Flex unit, including high‑pressure jetting and CCTV inspection equipment, with advanced competency
• Guide your Operative on safe, effective use of equipment and correct working techniques
• Oversee the completion of drainage surveys, inspections, and technical assessments
• Interpret survey data and provide informed decisions to ensure works meet specification, design plans, and client expectations
• Apply in‑depth knowledge of drainage systems to diagnose issues and direct operational solutions

• Ensure all works are carried out in strict accordance with method statements and safe systems of work
• Maintain a strong safety culture on site, proactively identifying hazards and enforcing safe behaviours
• Conduct daily vehicle checks to guarantee roadworthiness and report faults promptly
• Maintain high standards of equipment care, ensuring all tools, machinery, and PPE are safe and fit for purpose
• Complete all electronic site documentation accurately and verify entries made by your Operative
• Ensure full compliance with company procedures, client standards, and regulatory requirements

Desirable unless stated as required

• HGV Class 2 licence – Required
• Full UK Driving Licence – Required
• Experience leading small teams or mentoring operatives (preferred)
• Strong communication and organisational skills
• Confident working with technology and electronic reporting tools

• Water Jetting Association Red/Blue Book
• Banksman
• Manual Handling
• Emergency First Aid
• NRSWA
• EUSR National Water Hygiene
• Asbestos Awareness
• CPC Driver Training (HGV only)
• Slinger & Signaller
• Abrasive Wheels

Nothing is more important to us than the health, safety, and wellbeing of our teams and customers.

• Have a turnover exceeding £530 million
• Employ over 4,000 people nationwide
• Operate a fully established network of UK operational hubs

• Competitive salary plus overtime opportunities
• Uncapped earning potential
• 21 days holiday plus bank holidays
• Pension scheme
• Death in service benefit
• Ongoing leadership and technical training
• Clear progression opportunities
• A chance to lead teams delivering essential work for a major utility provider

Lanes Group is the UK’s largest independent provider of water and wastewater solutions. Since 1992, our continued investment in people, innovation, and specialist equipment has positioned us as the leading partner for clients across the UK.

• Lanes
• Lanes I
• SUS
• Clearflow
• AQS

We are proud to be an equal opportunities employer and welcome applications from under‑represented communities.

Strictly no agencies, please.

LAN